VM4G LLC | Video Made for Generations
Welcome to VM4G LLC (“VM4G,” “we,” “us,” or “our”), an Ohio limited liability company operating www.vm4g.com.
These Terms of Service govern the purchase and use of our AI-powered creative services, digital content production, branding, website development, and related business services.
By placing an order, accepting a proposal, or agreeing to these Terms during checkout, customers agree to the applicable terms of their purchase, subject to applicable law.
1. Services
VM4G provides custom digital creative services, including:
- AI-generated videos and video editing
- AI-generated images and graphics
- Social media content and promotional materials
- Branding and marketing creative
- Website design and development
- Monthly creative content packages
- Other custom digital services agreed upon in writing
Each package includes only the services, deliverables, quantities, and revisions stated in its description or written agreement.
Additional services may require additional payment approved by the customer.
2. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated.
Customers agree to pay the amount disclosed and authorized at checkout or in their written agreement.
VM4G may require full payment, a deposit, milestone payments, or recurring payments depending on the service purchased.
Limited-time promotional prices apply only under their advertised conditions.
Payments may be processed through Stripe or other authorized providers. Financing options, when available, are subject to the independent provider’s approval and terms.
VM4G does not guarantee approval for installment financing.
Additional charges will not be imposed without customer authorization.
3. Project Commencement
Work begins after VM4G accepts the project, required payment is received, and sufficient project information has been provided.
Production may include creative planning, research, scriptwriting, AI generation, editing, graphic design, website development, and related services.
Customers requesting immediate production acknowledge that work may begin shortly after project acceptance.
4. Refunds and Cancellations
View our Refund & Cancellation Policy
Refunds and cancellations are governed by our separate Refund & Cancellation Policy:
Customers should review that policy before purchasing.
Nothing in these Terms limits cancellation, refund, or consumer protection rights provided by applicable law.
5. Revisions and Scope of Work
The number of revisions included in a project will be specified in the purchased package or written agreement.
Revisions are reasonable modifications within the original project scope.
Requests for new concepts, additional deliverables, complete redesigns, or substantial changes after approval may require additional payment.
VM4G will obtain approval before performing additional billable work.
Corrections necessary because VM4G did not meet agreed specifications will not be counted as paid additional revisions.
6. Customer Responsibilities
Customers agree to provide accurate project details, required materials, and timely feedback.
Customers must have appropriate rights or permissions for any photographs, videos, logos, music, trademarks, or other materials they supply.
Customers are responsible for the accuracy and legality of their business claims and advertising content.
VM4G may decline requests involving unlawful activity, infringement, fraud, or unauthorized impersonation.
Delays caused by missing customer information or approvals may affect project timelines.
7. AI-Generated Content
VM4G uses artificial intelligence and digital production technologies to create certain deliverables.
AI-generated content may contain technical limitations, visual inaccuracies, or similarities to independently generated material.
VM4G will use reasonable care to create deliverables consistent with agreed specifications.
However, VM4G cannot guarantee that every AI-generated element is unique, copyrightable, eligible for trademark protection, or free from all potential third-party claims.
Commercial-use and intellectual property rights depend on applicable law and third-party licensing restrictions.
8. Intellectual Property and Ownership
Customers retain ownership of materials they lawfully own and provide to VM4G.
Upon full payment, customers receive the agreed rights to use their final approved deliverables.
To the extent VM4G owns transferable intellectual property rights in specifically commissioned final deliverables, those rights are assigned to the customer upon full payment unless otherwise agreed in writing.
VM4G retains ownership of its preexisting templates, proprietary tools, workflows, processes, and reusable materials.
Raw footage, editable project files, unused concepts, working drafts, and source files are not automatically included unless expressly stated in the purchased package.
Third-party materials remain subject to their respective licenses.
9. Delivery and Timelines
VM4G will communicate estimated delivery dates through the applicable package, proposal, or written agreement.
We will make reasonable efforts to meet agreed deadlines and communicate material delays.
Timelines may be affected by customer responsiveness, project complexity, requested changes, and third-party technology.
If VM4G cannot provide the agreed services, customers may be entitled to appropriate remedies under their agreement and applicable law.
10. Monthly Packages and Subscriptions
Monthly packages are billed according to the amount, frequency, renewal terms, and cancellation procedures disclosed and accepted at enrollment.
Recurring billing continues until canceled according to the applicable subscription terms.
Customers may cancel future renewals using the cancellation method provided during enrollment, in billing communications, or through customer support.
Cancellation will stop future charges as required by applicable law.
Unused monthly deliverables or credits do not automatically roll over unless expressly stated in the package description.
VM4G will not impose undisclosed cancellation charges.
11. Website Development
Website services include only the features, pages, functionality, and deliverables specified in the written project agreement.
Unless expressly included, website services do not automatically cover domain registration, hosting, paid plugins, premium themes, ongoing maintenance, SEO campaigns, or unlimited revisions.
Additional third-party expenses require customer authorization.
Website ownership, account access, maintenance responsibilities, and transfer of completed work will be addressed in the applicable agreement.
12. No Guaranteed Marketing Results
VM4G creates digital content designed to support branding, marketing, and online visibility.
However, VM4G does not guarantee viral content, particular numbers of views or followers, increased sales, leads, revenue, engagement, or specific search rankings.
Results depend on audience behavior, market conditions, competition, platform algorithms, advertising budgets, and other factors outside our control.
Portfolio examples and past results do not guarantee future performance.
Specific written performance commitments, if any, remain governed by their agreement.
13. Project Approval
Customers may be asked to review and approve drafts, designs, scripts, creative concepts, or completed deliverables.
Approval permits VM4G to proceed with the agreed creative direction.
Significant changes requested after approval may require additional time or approved fees.
Approval does not eliminate customer rights regarding defective, incomplete, or undelivered services.
14. Portfolio Use
VM4G may request permission to showcase completed customer projects in its portfolio, website, or promotional materials.
Customer-owned logos, photographs, confidential information, and identifying materials will not be publicly displayed without appropriate authorization or another lawful basis.
Customers may decline promotional use of their commissioned projects.
15. Confidentiality
VM4G will use reasonable safeguards to protect confidential customer information obtained during a project.
Information may be shared with authorized service providers when necessary to perform agreed services, process payments, or comply with law.
Personal information practices will be described in our separate Privacy Policy.
16. Third-Party Services
VM4G may use third-party AI platforms, payment processors, hosting providers, software tools, and creative technologies.
These providers may have independent terms, licensing requirements, and service limitations.
VM4G remains responsible for its own contractual obligations but cannot guarantee uninterrupted operation of independent third-party services.
17. Prohibited Activities
Customers may not use VM4G services for fraud, unlawful impersonation, intellectual property infringement, deceptive advertising, or other illegal purposes.
VM4G may decline or suspend services when reasonably necessary to address unlawful activity or material violations of these Terms.
Any refunds or outstanding payment obligations will be handled according to the applicable agreement and law.
18. Billing Disputes
Customers are encouraged to contact VM4G promptly regarding billing concerns or service disagreements.
VM4G will make reasonable efforts to investigate and resolve legitimate complaints.
When responding to payment disputes, VM4G may provide relevant transaction records, customer authorizations, communications, and proof of delivery to its payment processor.
Nothing in these Terms restricts lawful chargeback rights or consumer protections.
19. Limitation of Liability
VM4G will perform its services with reasonable care and in accordance with agreed material specifications.
Except for express contractual commitments and warranties required by law, VM4G does not guarantee particular commercial outcomes.
To the maximum extent permitted by law, VM4G will not be liable for indirect, incidental, special, or consequential damages arising from its services.
To the maximum extent permitted by law, VM4G’s aggregate contractual liability for a particular project will not exceed the amount paid for that project during the 12 months preceding the event giving rise to the claim.
These limitations do not apply to liability that cannot legally be excluded or limited.
20. Indemnification
To the extent permitted by law, customers agree to indemnify VM4G against third-party claims and reasonable expenses arising from unlawful customer-provided materials, infringement of third-party rights by the customer, or the customer’s material violation of these Terms.
This does not apply to the extent a claim results from VM4G’s own negligence, misconduct, unauthorized actions, or breach of its obligations.
21. Termination
Either party may terminate services according to the applicable project agreement, Refund & Cancellation Policy, and law.
VM4G may terminate services for material nonpayment, unlawful requests, or material violations of these Terms, subject to applicable notice requirements.
Following termination, any payment adjustment, outstanding balance, or refund will be determined according to the agreement and applicable law.
22. Governing Law and Disputes
These Terms are governed by the laws of the State of Ohio, United States, except where mandatory consumer protection laws require otherwise.
The parties are encouraged to attempt good-faith resolution of disputes through written communication.
Where permitted by law, disputes may be brought before a court of competent jurisdiction in Ohio.
Nothing in these Terms limits legal rights, remedies, or consumer protections that cannot lawfully be waived.
23. Changes to Terms
VM4G may update these Terms to reflect changes in services, business practices, or legal requirements.
Updated Terms will be published with a revised effective date.
Material changes will not retroactively alter existing paid agreements without appropriate notice and agreement where required.
24. Severability
If any provision is determined to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.
25. Entire Agreement
These Terms, the applicable package description, accepted proposal or written service agreement, and referenced business policies form the agreement between VM4G and the customer.
Where a signed project agreement expressly conflicts with these general Terms, the signed agreement controls for that project unless prohibited by law.
26. Contact Information
VM4G LLC
Video Made for Generations
Ohio, United States
Website: https://vm4g.com
For questions about services, billing, or these Terms, customers may contact VM4G using the contact information provided on our website.
VM4G LLC — Video Made for Generations
Creating Content. Building Brands. Made for Generations.