VM4G LLC | Video Made for Generations
VM4G LLC (“VM4G,” “we,” “us,” or “our”) is an Ohio limited liability company operating www.vm4g.com.
We respect the privacy of our customers, website visitors, and business partners. This Privacy Policy explains what personal information we collect, how we use it, when we share it, and the choices available to individuals who interact with our business.
This policy applies to our website, customer inquiries, purchases, creative projects, and related digital services.
1. Information We Collect
Depending on how you interact with VM4G, we may collect the following information:
Personal and contact information
- Name
- Email address
- Telephone number
- Business name
- Billing and contact information
Project and business information
- Project descriptions and creative preferences
- Branding materials and business logos
- Photographs, videos, and other submitted content
- Website requirements and business information
- Communications, feedback, and project approvals
Payment and transaction information
When customers purchase services, payment processors may collect payment card information, billing details, and transaction information.
VM4G may receive payment confirmations, transaction identifiers, payment status, and limited billing details necessary to manage purchases.
Full payment card information is generally handled by the applicable payment processor rather than directly by VM4G.
Website and technical information
Our website and its service providers may automatically collect information such as IP addresses, browser type, device information, pages visited, referring websites, and general website usage data.
The specific information collected depends on the technologies enabled on our website.
2. How We Use Information
We use personal information for legitimate business purposes, including:
- Responding to inquiries and customer requests
- Providing purchased services
- Managing creative projects and revisions
- Processing and documenting transactions
- Communicating project updates
- Providing customer support
- Managing subscriptions and billing
- Maintaining and improving our website
- Detecting fraud and protecting our systems
- Complying with applicable legal obligations
We may also use contact information for marketing communications where permitted by law.
Customers may opt out of promotional emails using the unsubscribe instructions provided in those messages or by contacting us.
3. AI Content Creation and Customer Materials
VM4G uses artificial intelligence and other digital creative technologies to provide certain services.
Customers may submit photographs, videos, logos, scripts, business information, and other materials for use in their projects.
Where necessary to perform an authorized service, these materials may be processed using third-party AI platforms, editing software, hosting providers, or related production tools.
Such providers may process submitted information according to their own applicable terms and privacy practices.
Customers should not submit highly sensitive personal information, confidential records, financial account credentials, or other unnecessary sensitive materials through ordinary project forms.
Customers are responsible for obtaining appropriate permissions before submitting personal information or identifiable images belonging to other individuals.
VM4G will use customer materials for the agreed project purposes and other purposes disclosed in this policy or separately authorized by the customer.
4. Payment Processing
VM4G may use Stripe and other authorized payment providers to process transactions.
Available payment options may include credit cards, debit cards, and eligible third-party installment financing services.
Payment providers may independently collect and process information required to authorize payments, assess eligibility, prevent fraud, and fulfill legal obligations.
VM4G does not control independent financing decisions made by third-party payment providers.
Customers should review the applicable provider’s privacy policy and payment terms before completing a transaction.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, maintain security, remember preferences, and understand website performance.
Certain third-party services, including website hosting, embedded media, payment integrations, and analytics tools, may also use cookies or similar technologies.
Where required by applicable law, we will obtain consent before using nonessential tracking technologies.
Visitors may manage cookies through their browser settings and any cookie preference controls made available on our website.
Disabling certain cookies may affect website functionality.
6. How We Share Information
VM4G does not sell customer contact lists as part of its ordinary business services.
We may disclose personal information when reasonably necessary to:
- Process authorized payments
- Provide creative and website development services
- Operate and maintain our website
- Communicate with customers
- Obtain technical support
- Prevent fraud or investigate security incidents
- Comply with legal obligations
- Protect our lawful rights and interests
Recipients may include payment processors, hosting companies, software providers, AI production platforms, and other service providers involved in delivering our services.
We may also disclose information in connection with a legitimate business transaction, subject to applicable law.
7. Data Security
VM4G recognizes the importance of protecting customer information.
We aim to use reasonable administrative, technical, and organizational safeguards appropriate to the information we process and the nature of our business.
However, no website, internet transmission, or electronic storage system can be guaranteed completely secure.
Customers should avoid sending passwords, complete payment card numbers, or other highly sensitive information through unsecured communications.
If we become aware of a data security incident requiring notification under applicable law, we will provide the required notices.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining transaction records, resolving disputes, and meeting legal obligations.
Retention periods may vary based on the type of information, the nature of the customer relationship, contractual obligations, and applicable laws.
When information is no longer reasonably required, we will take appropriate steps to delete, deidentify, or securely dispose of it, subject to legal and operational requirements.
9. Customer Privacy Choices
Individuals may contact VM4G to request information about personal data we maintain concerning them.
Depending on applicable law and the circumstances, individuals may request correction, deletion, or other available privacy-related actions.
Certain information may need to be retained for legal compliance, transaction documentation, fraud prevention, or legitimate dispute resolution.
We will evaluate privacy requests according to applicable law and respond as required.
10. Marketing Communications
VM4G may send service-related communications, including order confirmations, project updates, invoices, and important account notices.
Where permitted by law, we may also send promotional communications regarding our services.
Customers may unsubscribe from promotional emails through the instructions provided in those messages.
Unsubscribing from promotional communications does not necessarily stop essential transaction or service-related notices.
Marketing text messages, if offered, will be subject to any required consent and opt-out procedures.
11. Third-Party Websites and Services
Our website may contain links to external websites, payment providers, social media platforms, or other independent services.
These third parties may maintain their own privacy policies and data practices.
VM4G is not responsible for the independent privacy practices of third-party websites outside our control.
We encourage visitors to review the privacy policies of external services before providing personal information.
12. Children’s Privacy
VM4G’s website and services are intended for businesses and individuals who are at least 18 years old.
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website.
If we learn that we have collected such information without appropriate authorization, we will take steps required by applicable law.
Customers submitting images or videos featuring minors must have appropriate authority and permissions for their use.
13. International Visitors
VM4G operates from the United States.
If individuals access our website or services from outside the United States, their information may be processed in the United States or other locations where our service providers operate.
Where applicable, international transfers and processing will be handled in accordance with relevant legal requirements.
14. State and Other Privacy Rights
Depending on an individual’s location and applicable law, additional privacy rights may apply.
These rights may include access to personal information, correction, deletion, obtaining certain information about disclosures, or opting out of specific processing activities.
VM4G will honor privacy rights and provide notices required by laws applicable to its operations.
Nothing in this policy limits rights that individuals cannot legally waive.
15. Changes to This Privacy Policy
VM4G may update this Privacy Policy to reflect changes in our services, website technologies, information practices, or legal requirements.
When updated, the revised policy will be published on our website with a new effective date.
Additional notice or consent will be provided when required by applicable law.
16. Contact Information
For questions about this Privacy Policy, personal information, or privacy-related requests, please contact:
VM4G LLC
Video Made for Generations
Ohio, United States
Website: https://vm4g.com
Email: info@vm4g.com
VM4G LLC — Video Made for Generations
Creating Content. Building Brands. Made for Generations.